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Privacy Policy

Last updated: 5 May 2026

Privacy Policy

Last Updated: [Date]

Welcome to Anthrax Key Shop ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website and services (the "Service").

1. Information We Collect

We collect only the information necessary to provide you with our license key services. This includes:

  • Account Information: When you log in via Discord or Google, we receive your basic profile information such as your username, email address, and unique identifier (Discord ID or Google sub ID). We do not receive your password.
  • Order Information: Details of the keys you purchase – duration, device limit, custom notes, and transaction records (amount, status, coupon used).
  • Communication Data: Messages you send through our support chat, ticket system, or email correspondence.
  • Automatically Collected Data: Our servers may log technical information like IP address, browser type, pages visited, and timestamps for security and analytics purposes. We may also use cookies to manage your session and remember preferences.

2. How We Use Your Information

Your data helps us deliver a seamless experience:

  • Order Fulfilment: To generate and deliver license keys via email and Discord DM.
  • Customer Support: To respond to your queries, troubleshoot issues, and send important service updates.
  • Service Improvement: To analyze usage patterns and enhance our platform.
  • Security & Fraud Prevention: To protect against unauthorized access and abuse.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Payment Information

All payments are processed securely through Razorpay, a PCI‑DSS compliant payment gateway. We do not collect or store your full credit/debit card details, UPI IDs, or net banking credentials. Razorpay may collect such data directly on their secure platform; please refer to Razorpay's Privacy Policy for more details.

4. How We Share Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share data with trusted service providers solely to operate our business:

  • Payment Processor: Razorpay – to process transactions.
  • Communication Platforms: Discord (via bot) – to deliver license keys in DMs; and our email delivery service (e.g., SMTP provider) – to send key emails and receipts.
  • Analytics & Infrastructure: Tools like Railway, Vercel, or AWS that host our services; they may process logs temporarily.
  • Legal Obligations: If required by law, court order, or to protect our rights, we may disclose necessary information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account and order data are kept while your account is active and for a reasonable period thereafter for record‑keeping. Support tickets and communications are retained for up to [X months/years] to ensure quality support.

6. Security of Your Data

We implement industry‑standard security measures including encryption in transit (HTTPS) and secure storage practices. However, no method of electronic transmission or storage is 100% secure; we strive to protect your data but cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access & Update: You can review and correct your account information through your profile or by contacting us.
  • Data Portability: Request a copy of your data in a commonly used format.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Objection/Restriction: Object to certain processing activities or request temporary restrictions.
  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please reach out via the contact details below. We will respond within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use essential cookies to keep you logged in and ensure the website functions correctly. We may also use analytics cookies (e.g., Google Analytics) to understand visitor behavior; these are optional and can be controlled via your browser settings. For more details, see our Cookie Policy (if available).

9. Third‑Party Links & Services

Our Service may contain links to external sites (Discord, Google, Razorpay). We are not responsible for their privacy practices; please review their respective policies.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy from time to time. The "Last Updated" date at the top will reflect the latest revision. We encourage you to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: support@yourdomain.com
  • Discord: Join our support server (link) or open a ticket.
  • Website: shop.anthrax.qzz.io

We will do our best to address your concerns promptly and fairly.

Thank you for trusting Key Shop with your license needs!